Doti

For adult social care teams that receive hospital referrals

Turn a hospital discharge into one verified referral, without anyone retyping it.

Doti reads the documents the ward sends, fills in the referral your workflow needs, and shows the line each answer came from. A named person on your team checks it before anything is sent.

Request a demonstration Watch the demo · 2:28

In live trial with Newport City Council Adult Services.

The Doti referral queue: referrals grouped by stage, each showing how complete it is. One referral's completeness bar is highlighted. How complete each referral is
Live trial · Newport City Council
Aligned to the PRSB hospital referral standard
English and Welsh
WCAG 2.1 AA, audited

Why the referral arrives incomplete

A typical discharge arrives as a discharge summary, a medication chart, a treatment escalation plan and a care plan, written by four different people for four different purposes. Someone on your team reads all of it and retypes what they can find into your own forms. Whatever they miss turns into a delayed discharge or an assessment done twice.

What arrives

Discharge summaryWard C3 · Cardiology
Medication chartPharmacy · dose changed on discharge
Treatment escalation planReSPECT · handwritten
Care planDischarge liaison

What your team gets

One verified referral
Every field, with its source37 fields
Matched to your recordconfirmed
Checked against the standardPRSB
Signed off bya named person

Two and a half minutes

Watch a referral go from four documents to signed off

Recorded on the live trial instance. All patient data shown is synthetic.

How a referral moves through Doti

Doti sits at the receiving end, in the council's team. The AI reads the documents and drafts the referral. A named practitioner checks the draft at step 3 and signs it off at step 7. Nothing goes to social care on the AI's say-so.

Verify Human checkpoint Each filled field is shown beside the line it came from, so a named practitioner can accept or correct it quickly.
Sign off Human checkpoint A named person signs off the referral and records why, before anything is sent to the system of record.
  1. 1Capture
  2. 2Extract
  3. 3Verify
  4. 4Match
  5. 5Reconcile
  6. 6Gap check
  7. 7Sign off
  8. 8Output

Extract and verify

See where every answer came from

Each filled-in field links to the line on the source page it was taken from, and shows how confident Doti is in it. Your reviewer can check a value in a few seconds instead of reading the whole bundle again. If the documents do not say, the field stays empty and is listed as a gap.

Every check is recorded against the person who made it.

Extracted information: medications with doses, the change made on discharge, and known allergies, each linked to its source document. The changed dose is highlighted. The dose that changed on discharge, with its source line

Match and reconcile

Matching the referral to the right person

Doti looks for the person in your own records and shows you the score, what it compared and the thresholds it used. Even a perfect score is not accepted until someone on your team confirms it. Doti then compares the hospital's record with yours, field by field. Where the two disagree, your team chooses which value to keep, and can change that choice at any point before sign-off.

7consistent
22new from health
2to decide
Reconciliation comparison summary: seven fields consistent, two in conflict, twenty-two new from health, none only in social care. The two conflicts are highlighted. Two fields where the records disagree

What makes Doti safe to use with patient data

Purpose-scoped extraction
Doti only asks the AI for the fields on the destination form. Anything without a destination field is never extracted, so it never leaves the source document. You can state that in a DPIA, and the decisions to exclude are logged as well.
Named sign-off on every transfer
Every step that matters, from confirming a match to sending the referral, is a decision by a named person. The audit log records who did it, what they did, when, and why.
Admin-configured pathways
Your admin sets up the steps, fields, extraction prompts, the lawful purpose for each field and the output documents in Doti's admin studio, in English and Welsh, with versions and publishing. Adding a pathway is configuration work and needs no software change.
PRSB, BaRS, bilingual, accessible
The discharge workflow follows the PRSB hospital referral standard, and the architecture follows NHS England's BaRS pattern of separating payload from transport. Doti is bilingual in English and Welsh, meets WCAG 2.1 AA with an audit showing zero axe-core violations, and runs several organisations on one installation.

Where the same engine applies

Nothing in the platform is specific to one handover. Each pathway below is a configuration of the same product.

Live trial · Newport

Hospital discharge to social care

Referral for assessment for community care and support, aligned to the PRSB standard. In trial with Newport City Council Adult Services.

  • Justice reception handovers — health and care information following a person into and out of custody.
  • Section 117 mental health aftercare — joint health and social care planning after detention under the Mental Health Act.
  • Continuing healthcare referrals — evidence gathering and checklist completion for NHS continuing healthcare.
  • Safeguarding transfers — structured, minimum-necessary information sharing when concerns cross organisational lines.

To see Doti on synthetic data, or to talk about a pilot, email mark.hayward@dotidigital.com.

Request a demonstration